This website www.estilomanagement.com is made available to you hereinafter referred to as “Estilo de Vida ”, “we” or “us”.
As a prestigious provider of unparalleled luxury experiences we at Estilo de Vida understand the importance of safeguarding your personal information. Our unwavering commitment to privacy is how we build trust with our clientele. The aim of this Privacy Policy is to inform you about how we will use your personal data you provide to us through this Website, in connection with your event bookings and other services with Estilo de Vida as well as personal data provided and/or collected by us through other channels. We also inform you about your rights under applicable data protection law with respect to the handling of your Personal Data by us. Before providing us with Personal Data we recommend that you read this Privacy Policy which also forms part of our Terms and Conditions that govern our hospitality services. ensuring your exclusive experience remains secure and tailored to your refined tastes.
Your Data
At Estilo de Vida we curate every aspect of your luxury experience and this extends to the information we gather. We collect a variety of personal data, including your identity details, contact information, financial data, transaction history, technical specifications, usage patterns, and marketing preferences. This comprehensive profile allows us to deliver service to you.
Identity and Contact Data
We gather your name, address, email, phone number, and other identifying details to facilitate seamless communication and coordinate your luxury experience itinerary. This information is essential for processing your bookings, managing your account, and ensuring a personalized experience.
Financial Data
To handle your premium bookings, we collect payment card details and other financial information. This data is securely stored and used solely for the purpose of completing your transactions and safeguarding against fraud.
Transaction History
Your purchase records, event attendance, and other interactions with us are carefully documented. This transaction data allows us to better understand your preferences, tailor our offerings, and provide you with exclusive privileges befitting your status as a valued client
Marketing and Communications
We maintain records of your marketing preferences, such as the types of offers and updates you wish to receive. This allows us to provide you with relevant information about our premium products and services, while respecting your communication preferences.
How We Protect Your Data
We strive to maintain the appropriate standards of security and we have put in place robust technical and organisational measures for the protection of your Personal Data in accordance with the current state of the art technologies, especially to protect the data against loss, falsification or access by unauthorised third persons. For the transfer of particularly sensible Personal Data via the internet, such as for example credit card details, we exclusively use encrypted transmission routes and we comply with the Payment Card Industry Data Security Standards (PCI DSS) which is a set of policies and procedures intended to optimise the security of credit, debit and cash card transactions and protect cardholders against misuse of their personal information.
Your Rights
In respect of the collection and use of your personal data, you may:
- withdraw your consent at any time for example by unsubscribing from the newsletter under “data protection”,
- ask us whether we processes Personal Data about you, for which purposes, the categories of Personal Data concerned, to which categories of recipients the information has been disclosed, where possible, the envisaged period for which the personal data will be stored (or, if not possible, the criteria used to determine that period),
- inquire with us about the appropriate safeguards relating to the transfer to a third party,
ask us for a copy of the Personal Data undergoing processing and ask to receive your Personal Data in a structured, commonly used and machine-readable format and to transmit those data to another controller without any hindrance from us. you will be displayed all stored data relating to your person. In addition to that, you can also view your stored reservations via the link “My Bookings”. We guarantee that no unauthorised persons are able to have access either to your profile or to your reservations, - have inaccurate data rectified, - object against the further processing and request erasure of your Personal Data, - request that the processing of your personal data is restricted by Kempinski, - request not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
If you have any further questions on your personal data which has been stored with us or would like to exercise your rights please refer to our Global Data Protection Manager via the contact details stated below.
Retention and deletion of Personal Data
We will retain your personal data only for a limited period of time needed to fulfill the purposes of processing mentioned above. After that time your personal data will be erased. If we process your personal data based on your consent we will retain your personal data for a limited period of time needed to fulfill the purposes of processing it.
Where we enter into a contract with you , we will keep your information for the duration of the contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. The criteria to determine the storage period are statutory and contractual requirements, the nature of our relationship with you, the nature of the data concerned and the technical requirements. Laws may require us to hold certain information for specific periods.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.
In other cases, we may retain data for an appropriate period after any relationship with you ends to protect itself from legal claims, or to administer its business.
Regulatory Compliance
Estilo de Vida data privacy practices are fully compliant with all relevant laws and regulations under the General Data Protection Regulation (GDPR) you can be rest assured that your rights are safeguarded, and your personal information is handled with the utmost care.
